Kooltrans attaches great importance to the privacy of its customers and users of its website. We do everything we can to protect your personal data. Personal data is handled and secured with the utmost care.

Kooltrans complies with the General Data Protection Regulation (GDPR). This Privacy Policy explains which personal data Kooltrans collects from you and how this data is used.

The data controller responsible for the processing of personal data is:
Kooltrans
Gildeweg 22
3771 NB Barneveld
The Netherlands

Collected data and purpose of processing

Business relations

Personal data of our business relations is processed in order to deliver our products and services properly and efficiently. Personal data is collected and processed for the following purposes:

to allow you to make use of our services
to establish and maintain a business relationship with you
to send invoices and process payments
to inform you about our services and other activities (for example via email newsletters) and to make offers

We process, among other things, the following data: (business) name and address details, contact person details (name, email address, telephone number and job title).

Website visitors

When you visit our website, we automatically collect certain non-identifiable information. This technical information is used for website management and to optimise the website and services of Kooltrans.

We process, among other things, the following data: IP address, data about the date and time you visit our website and pages, the type of browser you use, the website(s) from which you accessed our website, the pages and parts of the website you visit (how long, how often and in what order), which information you view and which information you upload or download from the website, and the duration of a visit or session.

We offer a newsletter to inform interested parties about our products, services, promotions and completed projects. Your email address will only be added to the list of subscribers with your explicit consent. Each newsletter contains a link allowing you to unsubscribe.

The newsletter subscriber database will not be provided to third parties. We process the following data, among other things: first name, last name, company name, email address and telephone number.

Sharing data with third parties

Your data will only be shared with third parties with your prior consent, or if we are required to do so under applicable laws and regulations, or if this is necessary as a result of legal proceedings.

Transfer of data outside the EU

Your data will not be transferred to recipients located outside the European Economic Area.

Security

We make every effort to protect the security of your personal data. We have implemented appropriate technical and organisational measures to protect your personal data against unlawful processing and/or loss.

For example, we use firewalls and encryption measures to prevent access to data by unauthorised third parties. Data is stored in locations that are both physically and technically secured. Only a limited group of employees has access to the data. Employees of Kooltrans who have access to your personal data are bound by a confidentiality agreement.

Data retention

We do not retain personal data longer than necessary for the purposes for which it was collected and comply with applicable legal and regulatory requirements.

Your rights

You have the right at any time to access the personal data we have collected about you, to correct it, to have it deleted or to restrict its processing. You also have the right to receive your data in a structured, commonly used and machine-readable format and to transfer it to another organisation.

You may submit a written request to the following address:

Kooltrans
Gildeweg 22
3771 NB
Barneveld
The Netherlands

We aim to respond to your request within four weeks of receiving it.

Google Analytics

Our website uses a cookie from the American company Google as part of the "Analytics" service. We use this service to monitor and receive reports on how visitors use the website.

Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on Google's behalf. We have no influence over this. We have allowed Google to use the obtained analytics information for other Google services.

The information is transferred to and stored by Google on servers in the United States. Google states that it adheres to the Privacy Shield principles and participates in the Privacy Shield programme of the U.S. Department of Commerce. This means that an adequate level of protection exists for the processing of any personal data.

You can disable cookies through your browser. For example, see the explanation provided by the Dutch Consumers' Association for more information.

Third-party websites

Our website may contain links to third-party websites. Kooltrans is not responsible for how these third parties handle your personal data. We therefore recommend that you read the privacy statements of these websites before using them.

Questions, comments or complaints

If you have any questions, comments or complaints regarding this Privacy Policy or the way Kooltrans registers and processes your data, please contact us using the contact details below:

Kooltrans
Gildeweg 22
3771 NB Barneveld
The Netherlands

E: info@kooltrans.nl
T: +31 318 63 96 69

We aim to respond to your question, comment or complaint within four weeks.

Changes

Kooltrans reserves the right to amend this Privacy Policy. Changes will be published on this website. We recommend that you review this Privacy Policy regularly so that you remain informed of the contents of the current Privacy Policy.

Privacy Policy